Technical

See our full list of operating systems.

Yes, with the Custom ISO feature, you can upload your own bootable operating system image, mount it onto your instances and run through the setup process.

Yes, you can access the console for your virtual machine using the control panel.

Yes, we allow custom reverse DNS entries for your virtual machine IPs. You can update reverse dns information directly from your customer portal.

Subscribers may create snapshots of any active instance at any time. We understand the importance of creating backups of all critical files/content/configurations and encourage all dekoponstack.com subscribers to maintain current backups as part of organizational business continuity planning and execution. We also offer daily automated backups

Yes, IPv6 is available in all of our 31 locations!

Your instances grant you full root access and are entirely self-managed. But we are also providing server management at $50/month you may subscribe from product management.

Your instances grant you full root access and are entirely self-managed. But we are also providing server management at 0.074/hour or $50/month you may subscribe from product management.

Many of our plans come with one primary IPv4 address. Up to two additional addresses are available for an extra fee.

Please see our documentation for a list of blocked ports.

In some instances, outbound traffic to the SMTP port may be blocked for new accounts. If you encounter this restriction, contact our support team from the customer portal.

In order to achieve the highest possible virtualized performance, all of our host machines use the latest-gen Intel vCPU architecture with 100% SSD storage.

We utilize KVM ( Kernel-based Virtual Machine ) on all of our infrastructure.

By default, instances will have a clean OS install without these additional packages but you will have full root/administrator to install any additional software you require. If you prefer that your instances come with some pre-packaged software already setup, we do offer a suite of one-click applications that add some popular packages, including cPanel/WHM, OpenVPN, and more. 

No, instances do not come with a cPanel license by default. cPanel licenses are available for an additional monthly charge.

PackageAccounts$/Month (USD)
AdminUp to 5 accounts$30.79
ProUp to 30 accounts$43.99
PlusUp to 50 accounts$54.99
PremierUp to 100 accounts$65.99
Premier + Bulk Accounts100 Accounts +$65.99 + $0.44 each account over 100

Dedicated Cloud instances offer resources allocated to you with no noisy neighbors. You can rent 25%, 50%, 75%, or an entire dedicated server with the advantages of the Dekopon Stack platform including hourly billing and fast provisioning.

Bare Metal instances offer direct access to dedicated servers with no noisy neighbors. Compared to compute instances which are deployed in a virtualized cloud environment, bare metal grants you unrestricted access to the underlying physical servers making these servers suitable for even the most resource intensive workloads.

Dekopon Stack Bare Metal supports a wide range of our Dekopon Stack cloud features, including all stock operating system images, one click apps, startup scripts, and SSH key preloading. More features will be added in the near future, so stay tuned!

All servers on your account are billed hourly up the the monthly rate cap. The hourly rate is determined by dividing the monthly rate by 672 hours (28 days). If your server is online for more than 672 hours in a calendar month, you will only be billed the monthly rate. Accumulated charges are invoiced to your account on the 1st of every month.

Live Chat